News & Events

Consumer Communications

Location: Waterview Conference Center, Arlington, VA
Date: October 9, 2015

Click here for more information on this event.

Katrina Christakis discusses federal and state laws that affect consumer communications and related recent regulatory actions.

Event Highlights:
The evolution of consumer financial services (CFS) laws and regulations can leave even the experienced consumer finance lawyer feeling overwhelmed. This annual in-person educational institute is designed to expose practitioners to key areas of CFS law, whether you are new to the world of consumer finance or simply need a refresher.

Get back to basics with seasoned and expert presenters who have decades of practical experience in consumer finance. A classroom approach is used to review the history and background of CFS law; cover the fundamental laws that apply; and hear from regulators, consumer advocates, and industry representatives on the current state of affairs and what is on the horizon.

Key topics covered include:

  • History and development of federal and state consumer financial services laws
  • Truth in lending and disclosure requirements
  • Fair lending
  • Financial privacy and credit reporting
  • Data security, fraud prevention, and identity theft protection
  • Consumer communications: FDCPA, TCPA, TSR, Can-Spam, and others
  • Asset account regulation
  • Installment credit
  • Mortgage origination and servicing
  • Litigation and enforcement actions

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